Our Forever Guarantee
When you make a purchase with Maui Divers Jewelry, you can be confident that it is backed by the finest craftsmen and decades of customer commitment. We guarantee our jewelry forever against defects in workmanship and materials to ensure they remain everlasting memories of Hawaiʻi for you and generations to come.
We will repair or replace our jewelry, unconditionally and without charge, if the defect is due to workmanship or materials. Jewelry can be shipped to or dropped off at our Customer Service Department at our Jewelry Design Center, or can be accepted at any store for repair. With limited exceptions, customers are responsible for covering shipping costs to return. Alterations may incur additional fee.
Please note that lost or stolen jewelry does not qualify for replacement under our forever guarantee. This warranty does not cover damage due to normal wear-and-tear or abuse.
Please CONTACT US on how we can assist you with your jewelry care.
Forever Guarantee usually requires an evaluation of the item in order to recommend the necessary repairs. Once evaluated, we will contact you to confirm if the repair will fall under Forever Guarantee. You will be provided all applicable options at that time.
Call (808) 946-2929 or (800) 253-6016. You can also email us at email@example.com.